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FAQs

Where can I get the DoD root certificate?

To get to the security certificate for your CAC reader, click the link below and follow the directions.
https://help.us.army.mil/cgi-bin/akohd.cfg/php/enduser/std_adp.php?p_faqid=24

Security Certificate for your CAC

What other software do I need to take DAC online training courses?

Be sure the following application is installed on your computer before launching your course:

Windows Media Player

How do I register for a course?

Download this document (PDF format) for step-by-step instructions on how to register for a course and access the course in the ALMS.

How to Register for a Course

How do I access a course?

Download this document (PDF format) for step-by-step instructions on how to register for a course and access the course in the ALMS.

How to Register for a Course

What if I registered for a course but have not received verification or it is not listed in "My Enrollments"?

Login to ATRRS at https://www.atrrs.army.mil/selfdevctr/ and verify that your registration submitted properly for the course you selected. If it does not appear there, then re-register for the course.

Login to ATRRS

Login to ATRRS

If your registration appears in ATRRS but is not available in the ALMS, then contact the Army Training Help Desk using the information here.

Contact the Army Training Help Desk

More Articles ...

  1. How do I get an AKO account?
  2. What do I do if I forgot my AKO password?
  3. What resources do I need to complete Ammo-37-DL?
  4. How do I contact the Army Learning Management System (ALMS) Help Desk?
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